In crisis situations, individuals, families and communities may experience profound reactions that can seriously affect their ability to function optimally. If a crisis is dealt with effectively, stress, and the possibility of chronic and/or future symptoms may be significantly reduced.
What You Will Learn
The certificate in Crisis Intervention and Counselling focuses on the immediate support and intervention individuals often require in crisis situations. The program provides participants with skills to assist those who are affected by a variety of crises including loss, violence, abuse, crime, challenges with one's mental health and traumatic events (e.g., natural disasters, accidents, suicide, etc.). The program is best suited to persons working or volunteering in a setting where they are helping people in crisis. As such, this program will be of tremendous benefit to social workers, social services workers, nurses, counsellors, crisis workers, paramedics, police, firefighters, chaplains, funeral directors and others working in related areas.
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Compulsory Courses - 6 Required
Crisis Intervention with Families
Many crises have a profound impact on families.
This course will address the many common crises faced by families such as divorce, substance abuse, illness and loss, physical and sexual abuse and violence. Participants will obtain theory related to family dynamics and power issues in families. A brief review of family systems theory will be incorporated, as a foundation to understanding approaches to intervention. Strategies related to specific crises that families face will be discussed extensively. A discussion of reporting requirements will also be included.
Foundations of Crisis Intervention
This course will provide information about various crisis intervention models and the kinds of crises with which individuals and communities are faced.
Information regarding assessment of clients who may be in crisis will be offered, as well as intervention strategies for those experiencing crisis. The topic of crisis prevention approaches will also be explored. A discussion of how to identify and respond to post traumatic stress will be included, as will a discussion of resilience and regaining pre-crisis equilibrium.
Grief and Bereavement Counselling and Crisis Intervention
This course will discuss clinical crisis intervention strategies with those who are terminally ill or have experienced loss.
The stages of grief, as well as the impact of multiple losses will be addressed. Societal and personal issues for those experiencing grief and loss will also be explored. Participants will increase their awareness about cultural issues related to death and dying, and will acquire strategies to increase cultural competence in service delivery to clients.
Legal and Ethical Issues in Crisis Intervention Practice
This course will address critical legal and ethical issues in crisis intervention such as confidentiality, responsibility in assessing for and preventing suicide, relevant legal requirements and issues concerning negligence. As well, the ethical issues and dilemmas faced by crisis workers will be discussed.
Managing Aggressive Behaviour
Those responsible for intervening in the lives of vulnerable people may be faced with handling aggressive and hostile behaviour.
This course will provide participants with the knowledge and skills to defuse aggressive behaviour and engage in effective problem solving. Maximizing the safety of the client and worker will be stressed, along with an understanding of the dynamics of anger, defusing hostility, team interventions and crisis prevention planning.
This course will provide participants with the tools to assess suicide risk and to effectively intervene with those who are suicidal. High-risk populations will be identified, and strategies for intervention specific to these groups will be discussed. Suicide postvention (intervening following a suicide) will also be reviewed.